ShipBob invoice audit. Against your rate card.
ShipBob bills weekly (shipping, inbound, additional fees, returns) plus mid-month and end-of-month storage. We sync those invoices, join them to shipments and WROs, and flag only the lines we can price from your contract.
What we check on a ShipBob invoice
- Shipping — billed service mapped only when the name is explicit. Weight is ceiled. UK domestic only on the TIER1 card we have; Isle of Man / Channel Islands / AE are not claimed as GB. DPD checkout is not Royal Mail 24.
- Warehouse storage — billed pallet / shelf / bin vs contracted £18 / £8 / £4 (or your card). We wait for the end-of-month invoice before packing a month.
- Inbound / WRO receiving — hours and pallet mix vs the 20-min-per-pallet dust rule and mixed-SKU exclusions.
- B2B case pick — billed cases vs units ÷ UPC. Missing UPC is a setup gap, not a claim.
- Duplicate charges — same shipment + fee + amount on two invoices without a matching credit.
How a month gets claimed
ShipBob’s last weekly in a month is often dated the 31st but only bills through the 30th. We do not file August until a charge invoice after month-end exists (typically the first Monday weekly). Then we pack postage, WRO and B2B as drafts. You review. Nothing is emailed to ShipBob until you say so.
What you get
A claim reference (e.g. BS-POSTGE-202607-001), a PDF built from the flagged lines, and a tracker that matches later ShipBob credit lines back to the claim. Continuous monitoring is the retainer — the same audit, every weekly invoice.