Terms and Conditions
Last updated: March 2026. These Terms and Conditions (“Terms”) govern the use of the billsharp website and the engagement of audit and consulting services provided by FLGS Holding GmbH (“billsharp”, “we”, “us”). By using our website or engaging our services, you agree to these Terms.
1. Scope and services
billsharp provides 3PL (third-party logistics) cost auditing and related consulting services for e-commerce and other businesses. The specific scope, deliverables, and fees for any engagement are set out in a separate agreement, order form, or statement of work. These Terms apply unless expressly superseded in writing by a signed agreement.
2. Client obligations
You agree to provide accurate information and, where relevant, timely access to invoices, contracts, and data necessary for us to perform the agreed services. You are responsible for ensuring that you have the right to share such data and that it does not violate any third-party rights or applicable law.
3. Fees and payment
Fees are as agreed in the relevant engagement. Unless otherwise agreed, payment is due within the period specified in the invoice (e.g. 14 or 30 days). We reserve the right to suspend or terminate services in the event of late or non-payment. All amounts are in the currency specified in the agreement and exclude applicable VAT where required by law.
4. Confidentiality
We treat your data and any business information as confidential and use it only for the purpose of performing the agreed services. We do not share your information with third parties except as necessary to perform the services or as required by law. We may sign a separate NDA if requested.
5. Limitation of liability
To the fullest extent permitted by applicable law, our liability for any claim arising out of or in connection with our services is limited to the fees paid by you for the relevant engagement in the twelve (12) months preceding the claim. We are not liable for indirect, consequential, or punitive damages, or for loss of profit or revenue. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other matter that cannot be limited under applicable law.
6. Intellectual property
Reports, analyses, and other deliverables created by us in the course of an engagement remain our intellectual property. We grant you a non-exclusive, non-transferable licence to use such materials for your internal business purposes in connection with the engagement. You may not resell, sublicense, or publicly distribute them without our prior written consent.
7. Term and termination
One-off engagements end upon completion of the agreed deliverables. For ongoing arrangements, termination rights are as set out in the relevant agreement. Either party may terminate for material breach if the other party fails to remedy the breach within a reasonable period after written notice. Upon termination, you remain liable for fees for work performed and for any non-cancellable commitments we have incurred.
8. Governing law and jurisdiction
These Terms are governed by the laws of the Federal Republic of Germany, excluding its conflict of law rules. The courts of Germany have exclusive jurisdiction for any dispute arising out of or in connection with these Terms or our services, unless mandatory consumer protection law in your country requires otherwise.
9. Changes
We may update these Terms from time to time. The current version will be published on this page with an updated “Last updated” date. Continued use of our website or services after changes constitutes acceptance of the revised Terms. For active engagements, the Terms in effect at the time of the agreement apply unless we agree otherwise in writing.
10. Contact
For questions about these Terms, please contact us at hello@billsharp.com or via the details in our Imprint.